ERP and CRM for Assistance: Your Unique Management Platform
Discover the advanced tools that make Assisto the most comprehensive platform for managing assistance and mobility services. From initial processing to real-time tracking, we centralize all your operations in a single integrated solution.
Digitization and Efficiency from Start to Finish
Our platform centralizes and digitizes every step of management. Optimize your resources and ensure complete visibility over the processing of all your files.
Flexible Product Configuration
Take full control of your offering. Flexibly define all your benefits and support products, customizing the coverage limits and application rules for each service in detail.
Control over Files and Services
Manage and adapt the processing of your files to your needs. Assisto allows you to manage any service efficiently, monitoring its status in real-time and providing maximum visibility in both operational and financial phases.
Control Panel with Intelligent Assignment Engine
Dramatically reduce costs and response time. Our system automatically identifies and assigns the optimal provider based on GPS location, real-time availability, and crane specialization.
CRM/ERP: Clients and Providers
Manage your portfolio with the highest level of detail. Assisto centralizes all information and allows for seamless connection with clients and providers, whether through native integrations (API) or direct access to the platform.
Reports and Analytics
Custom reports that allow filtering by date range and exporting client and supplier data directly to your email. Get key statistics to analyze the performance of your services.
Rate Management
Detailed rate configuration for different services and suppliers. Adjust specific prices by type of service, distance, or vehicle to maximize the profitability of each operation.
User Control
User administration with different access levels. Create custom profiles for your team with specific permissions based on their responsibilities and work area.
Alert System
Automated notification system that alerts about status changes in files, delays in services, or pending assignments. Stay informed in real-time about important events.
Task Scheduling
Intuitively schedule, assign, and manage all tasks associated with your files and services, ensuring traceability and compliance.
Unified Operations Map
Centralize monitoring. Locate your suppliers and services in real-time from a single map, applying advanced filters to manage your operations on the spot.
Parameter Automation
Customize the system by defining SLAs and rates. Parameterize Assisto so that the assignment of services to your suppliers is done intelligently and automatically.
Portfolio Synchronization
Simplify the maintenance of your database. Import or update your client portfolio efficiently using standardized templates and import tools.
Additional Features
Our platform includes additional functionalities that enhance the management experience, facilitate communication with clients and suppliers, and optimize the quality of service provided.
WS for Requests
We have a robust API (Web Service) that allows your systems or those of your collaborators to request assistance services directly in a telematic manner.
GPS Tracking and Traceability
Gain complete visibility of the service: from the GPS location of the provider to detailed information about the driver and vehicle, including the estimated time of arrival (ETA) updated in real-time.
Integrated Vehicle Catalog
Access a comprehensive database with accurate information and key technical details for each vehicle. Streamline identification, reduce errors, and optimize the assignment of the appropriate assistance service.
Read API
Gain full control. Our API allows you to read all Assisto data in real-time, facilitating integration and complete visibility in your applications and third-party systems.
The End-to-End Solution for Your Assistance Needs
Assisto is the comprehensive solution that digitizes every process. It centralizes assistance, connects clients and suppliers, and provides the real-time visibility you need to boost your productivity from day one.
